Basic Troubleshooting Steps You Can Do On The Samsung Galaxy S6 For Any Issue

Samsung’s latest flagship device is indeed a beautiful phone. If you own this device then you will know that the company invested a lot of time and effort in its design. While we would like this  phone to work without any issues there are times when certain problems pop up. This is what we will be discussing today, how to fix practically any issue the Samsung Galaxy S6 has without voiding its warranty.


The following troubleshooting steps that I will share to you can be done on almost any issue you are having with the phone. You can perform this when you are experiencing call, text, Internet, power, display, and audio related issues just to name a few. This is as close to a one size fits all solution that you can perform on your device.
Reboot your phone
Whatever issue your phone may have the first thing that you should always do is to reboot the device. This refreshes your phone software and eliminates the glitch that may be causing the problem. Is your phone running slow? Does your phone freeze a lot? Just do a reboot.
Wipe your phone cache partition
If rebooting your phone does not solve the problem then proceed to the next step which is to wipe the cache partition of your phone. This clears out any corrupt temporary data on your phone that may be the cause of the issue your phone has right now.
Turn off the device.
Press and hold the following three buttons at the same time: Volume up key, Home key, Power key
When the phone powers on and displays 'Power', release all keys and the Android icon should appear.
When the Android System Recovery screen appears approx. 30 seconds later.
Press the Volume down key to highlight 'wipe cache partition.'
Press the Power key to select.
When the wipe cache partition is complete, 'Reboot system now' is highlighted.
Press the Power key to restart the device.
Do a factory reset
This is the last troubleshooting step that you should do when you are experiencing issues on the Galaxy S6. Take note that your phone data will be deleted in this process so make sure to make a backup before proceeding.
Turn off the device.
Press and hold the following three buttons at the same time: Volume up key, Home key, Power key
When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume down key several times key to highlight 'wipe data / factory reset.'
Press Power button to select.
Press the Volume down key until 'Yes -- delete all user data' is highlighted.
Press Power button to select and start the master reset. 
When the master reset is complete, 'Reboot system now' is highlighted. 
Press the Power key to restart the device.
There you have it. The three troubleshooting steps I provided will help you resolve almost any issue that you are having with your Samsung Galaxy S6.

Basic Troubleshooting Steps You Can Do On The Samsung Galaxy S6 For Any Issue Basic Troubleshooting Steps You Can Do On The Samsung Galaxy S6 For Any Issue Reviewed by Chad Buenaflor on 7/31/2015 08:26:00 AM Rating: 5

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